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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Nov 28, 2025
Complaints 1461
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1025
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S
ShilpaU
Apr 27, 2023
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Address: W-1 building, Bopal Ambli road, Ahemdabad

My product Tracking Id is R[protected]FPL Luke boys t shirt picked up by agent on Monday 24/04/23 and he said msg for picked up and refund will be came after i reached at my office and register but till date he has not contacted me and on next day other person from shadowfax came and ask for same pick up and i told him yesterday your agent came and picked up but till date he has not registered now status showing in meesho i cancelled my pick up and i lost my refund and also my product i thought fraud done by shadowfax, kindly help
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Dear Shilpa,

Greetings from Shadowfax!

We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

Regards,
Team Shadowfax
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    sajid4537
    Apr 27, 2023
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me Since 10 Days, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible TODAY ITSELF.. Since it is really Urgent.
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      V
      Vigneshwaran Arumugham
      Apr 26, 2023
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      My Order Tracking ID is AWB: SF[protected]HO, The delivery time is taking too longer as I expected so I need the product by 27/04/2023 itself If it is not possible to deliver the products with in that date pls cancel my order.
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        S
        sajid4537
        Apr 25, 2023
        Dec 16, 2025
        This thread was updated on Dec 16, 2025
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        Sir, My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me Since 10 Days, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible TODAY ITSELF.. Since it is really Urgent.
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          sajid4537
          Apr 24, 2023
          Dec 16, 2025
          This thread was updated on Dec 16, 2025
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          Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as soon as possible TOMMOROW ITSELF ... Since it is really Urgent . Also, Kindly Update the Status of my shipment.
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            S
            Sureshsinghrj
            from Mumbai, Maharashtra
            Apr 23, 2023
            Jun 3, 2024
            This thread was updated on Jun 3, 2024
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            Address: Mahalaxmi nagar ambernath east 421501
            Website: Meesho

            Mera parsal mujhe nh mila hai abhi tak.
            Na call aaya na msg or delevered bata rha hai. Prepaid order hai
            Mujhe mera parsal chahiye.
            Shadowfax customer support has been notified about the posted complaint.
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            Dear Suresh,

            Greetings from Shadowfax!

            We would like to take a close look at your concern. Please share your AWB number and registered mobile number with us so that we can assist you better.

            Regards,
            Team Shadowfax
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              R
              Raihan Hussain
              Apr 21, 2023
              Dec 16, 2025
              This thread was updated on Dec 16, 2025
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              Address: K. B Road, Ward no. 13, S. Rahman Path, North Lakhimpur, Assam, India
              Website: Meesho

              I have ordered an Shirt but it was taking too much time to get delivered in my address. So, please it's my earnest request to a you that resolve my problem immediately.
              Shadowfax customer support has been notified about the posted complaint.
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              Dear Hussain,

              Greetings from Shadowfax!

              We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

              Regards,
              Team Shadowfax
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                J
                Jo_567
                Apr 21, 2023
                Dec 16, 2025
                This thread was updated on Dec 16, 2025
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                I did not receive my package which I ordered on Faith & Patience. However, it shows that the package is delivered by shadowfax[ tracking id: X84265412] . Kindly resolve this by delivering the package asap or please facilitate in applying for refund for this order was pre-paid.
                +1 photos
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                Dear Sir/Madam,

                Greetings from Shadowfax!

                We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                Regards,
                Team Shadowfax
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                  S
                  Sheebashaikh1987
                  Apr 18, 2023
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                  Hi,

                  I had placed Ajio order: FN[protected] which couldn’t be delivered due to some unforeseen logistical constraints.

                  Payment was made to Shadowfax tracking number SF[protected]AJI of Rs 708 via Google Pay.

                  Now order is also not Fulfilled nor the amount is refunded. Multiple attempts were made to contact via call center and no response.

                  Pls help with Refund
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                    N
                    nileshnathe
                    from pune, Maharashtra
                    Apr 17, 2023
                    Apr 17, 2023
                    This thread was updated on Apr 17, 2023
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                    After looking at my 26AS Form, I Could see that various bookings are done against my Pan Number. but that amount was not credited to my bank account.

                    I also tried to reach via email, telephone, Social media to shadowfax team, but no response from shadowfax team.

                    I have also attached snip shot of it.
                    +1 photos
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                    Dear Nilesh,

                    Greetings from Shadowfax!

                    We understand your concern. We request you to connect with our rider care center under the help section of your Shadowfax app for better assistance regarding your concern.

                    Regards,
                    Team Shadowfax
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                      A
                      abhinit10
                      from Patna, Bihar
                      Apr 11, 2023
                      Apr 16, 2023
                      This thread was updated on Apr 16, 2023
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                      I placed a return pickup with shadowfax.Pickup boy came and took the parcel but before returning it to ajio he replaced the product by a old used shirt and then ajio declared it non-ajio product and again returned it to me.I'm gonna file police complaint against your company.
                      AWB R[protected]AJI

                      Contact no.-[protected]
                      Shadowfax customer support has been notified about the posted complaint.
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                      Dear Abhinit,

                      Greetings from Shadowfax!

                      We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                      Regards,
                      Team Shadowfax
                      Reply
                      abhinit10's [Complaint's author] reply, Apr 14, 2023
                      AWB R465929966AJI
                      No.-6203480696
                      Kindly Speed Up My Package AWB NUMBER : SF[protected]AEP and Deliver it to me as Soon as Possible .. Since it is really Urgent.

                      Original product stolen by pickup boy - Comment #4099466 - Image #0
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                        S
                        SoumyaPB
                        Apr 8, 2023
                        Apr 17, 2023
                        This thread was updated on Apr 17, 2023
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                        Flipkart order delayed

                        I ordered something on flipkart on 1st April for which the promised delivery date was 3rd April. But on 3rd April the delivery date got updated to 8th April. However after that thr product reached the destination delivery hub on 4th April. Since then, there has been no update and they are not even trying to deliver the product.
                        When I try reaching them, they have this IVR that says their agents will reach out in next 24 hours. But...
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                        A
                        abhinit10
                        from Patna, Bihar
                        Apr 3, 2023
                        Dec 16, 2025
                        This thread was updated on Dec 16, 2025
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                        I placed a return pickup with shadowfax.Pickup boy came and took the parcel but before returning it to ajio he replaced the product by a old used shirt and then ajio declared it non-ajio product and again returned it to me.I'm gonna file police complaint against your company.
                        Order id!:AWBR[protected]AJI
                        Pickup boy no.[protected]
                        Shadowfax customer support has been notified about the posted complaint.
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                        Dear Abhinit,

                        Greetings from Shadowfax!

                        We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                        Regards,
                        Team Shadowfax
                        Reply
                        Kindly Speed Up My Package AWB NUMBER : SF[protected]AEP and Deliver it to me Tommorow Itself .. Since it is really Urgent.

                        Original product stolen - Comment #4097774 - Image #0
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                          A
                          Abhijeet55
                          Apr 3, 2023
                          Apr 8, 2023
                          This thread was updated on Apr 8, 2023
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                          Got fraud delivery from shadowfax
                          +1 photos
                          Shadowfax customer support has been notified about the posted complaint.
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                          Kindly Speed Up My Package AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself .. Since it is really Urgent.

                          Fraud delivery received - Comment #4097836 - Image #0
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                            H
                            Himanshi1812
                            Mar 28, 2023
                            Mar 28, 2023
                            This thread was updated on Mar 28, 2023
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                            I have placed the order through Meesho and they have assigned the product to shadowfax for the delivery. My order has reached the nearest location but it's not delivered yet. It should be delivered by 26th March and now it's 28th March and I still don't have any update about the order. Also I'm trying connect them on the customer support no. But that no. is also unreachable.
                            Shadowfax customer support has been notified about the posted complaint.
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                            Dear Himanshi,

                            Greetings from Shadowfax!

                            We apologize for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                            Regards,
                            Team Shadowfax
                            Reply
                            Dear Himanshi,

                            Greetings from Shadowfax!

                            We apologize for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                            Regards,
                            Team Shadowfax
                            Reply
                            Dear Himanshi,

                            Greetings from Shadowfax!

                            We apologize for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                            Regards,
                            Team Shadowfax
                            Reply
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                            3 other people found this review helpful
                            3 found this helpful
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                              B
                              Bbat Jamid
                              Mar 27, 2023
                              Mar 30, 2023
                              This thread was updated on Mar 30, 2023
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                              Address: Faridabad haryana

                              I order pent and shirt bt it is totally damaged I take product shirt burry company I want to refund my money it is totally fake produts deliver
                              +2 photos
                              Shadowfax customer support has been notified about the posted complaint.
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                              Dear Jamid,

                              Greetings from Shadowfax!

                              We are sorry for the inconvenience caused. Please share your AWB number and registered mobile number with us so that we can get this sorted on priority.

                              Regards,
                              Team Shadowfax
                              Reply
                              Dear Jamid,

                              Please share the requested details with us so that we can look into it.

                              Regards,
                              Team Shadowfax
                              Reply
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                                H
                                Harshvardhaqqq
                                from Lucknow, Uttar Pradesh
                                Mar 24, 2023
                                Mar 24, 2023
                                This thread was updated on Mar 24, 2023
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                                My I'd was terminated due to costmer order cancellation not my fault please reactivate my I'd 2976204
                                Shadowfax customer support has been notified about the posted complaint.
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                                Dear Harsh,

                                For a quick resolution to your concern, we request you to connect with our rider care center on your Shadowfax app for further assistance regarding your query.

                                Regards,
                                Team Shadowfax
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                                  S
                                  [email protected]
                                  Mar 19, 2023
                                  Mar 20, 2023
                                  This thread was updated on Mar 20, 2023
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                                  I had put up a return request for two jeans. Awb is R[protected]FPL Now, it is being shown that pickup is cancelled. Please do the needful as I need my refund for the same
                                  +1 photos
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                                  Dear Sir/Madam,

                                  Greetings from Shadowfax!

                                  We are sorry for the inconvenience caused to you. We wish to inform you that we have forwarded your concern to our team and will get back to you with an update at the earliest.

                                  Regards,
                                  Team Shadowfax
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                                    S
                                    [email protected]
                                    Mar 19, 2023
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                                    I had put a return order on meesho for two jeans. Return request was accepted and now it is shown that pickup order is cancelled. I am sharing the awb no. below: r[protected]fpl please do the needful as i need my refund for the same
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      R
                                      Reddyumesh
                                      from Bengaluru, Karnataka
                                      Mar 16, 2023
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                                      Order still not delivered

                                      Address: Kudlu gate Bangalore 560068

                                      Docket number SF[protected]FPL this I placed in mesho in 6/03 /23 estimated last date 16/03/2023 but still not delivered my order their no response from shadowfax I raised the complaint within 24 hours contact you but their is not responding last three days order status also same show near my location kudlu gate hub but I searched in Google that hub address is permanently closed how can I get my order...
                                      +1 photos
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