[Resolved]  Shiprocket — AWB :[protected] pick by Amazon shepping service from shiprocket pick up 15 kilo goods and deliverd fake ship200 gram rubbar ba

Address: Shri Ram Gems, 3700, Babu ka tiba , Galta road , Jaipur:-302003

I have book a shipment from shiprocket on 19 march 2023 shipping service 15 kg shipment i have selected was amazon my shipment is pickup on 20 march 2023 and on 21 march 2023 status was gurgaon haryana -122052 in time was 5:51 PM after 6 days when i check there is no updation on the site of shiprocket then i rasie a complain on shiprocket custumer care panel and i was complaining regular to shiprocket but there is not update on a site of shiprocket on 3 April 2023 the shipment reach on guwhati and on 4 April 2023 the shipment reach on Meghayla and they deliver the packet on same day 4:36 PM the deliver fake shipment with fake lable recived by the customer the packet weight is approx 250 gram inside goods was rubber band my client was very disappointed because she took order from US client it was custumised order i have make this order in 2 month and they are not deliver at yet and it was urgent shipment when i complain in shiprocket when i raise dispute on 4 April 2023 i regularly follow on mail and 2 time i call every day in custumer care service and now i got mail from shiprocket custumer care service that they have close my complain my client raise a complain on consumer forum and it my duty to update the issue in your all team members because soon she will raise a complain against shiprocket and amazon shipping service
hoping for your positive response
regard
Anil Khandelwal
SHRI RAM GEMS
Jaipur
AWB :[protected]