Shiprocket — Constant pickup delay

This is the 2nd time I canceled the shipment just because of their fake commitments. Continuously I was talking to customer care but every time they assured me of the pick-up and asked for more time. But enough is enough. Don't we have value of our time? How long should we wait? Don't they have any work ethics? How could they expect people to wait for an unknown time? They should be banned. I created the order on 1st December which was supposed to be picked up on 4th December by Bluedart but till 9th December it was not picked up and the useless customer care agents were fake, they also don't know what to do and why the solution is. Then I had to cancel the shipment and reassign another courier partner, which was supposed to be picked up by Delhivery on 9th December, unfortunately, it was not picked up. The next day again I talked to the customer agents and they assured me to get the pick up done. But it was not, on the 11th I talked to them, and again they asked for one more day to wait, which I did. But it was not picked up. And today Again I talked to them even now they are not sure about it, they don't know the solution. I had to cancel the shipment again. I can't waste more time. They don't have any work ethics. Every time they just tell me that they are raising tickets blah blah... Worst service by ship rocket. Completely a waste of time. They should be more responsible, professional, and valuable.. Or else they should discontinue their business.