| Address: Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030 |
| Website: www.shiprocket.com |
HI,
Awb No[protected]
The package was picked from our place on 20Jan 2022, The status was updated on the ' shiprocket panel ' as 'PICKED UP', But shiprocket's team cancelled the order on 31st Jan 2022 ( without any prior notification or acknowledgement from our side ) .
As we contacted the ' shiprocket's supprot ', First- They asked us to share the manifest .
Then they mentioned that shipment isn't cancelled, It's out for pickup . Whereas It showed canceled on shiprocket's panel . As we shared the screenshots of the cancellation with them, They mailed us that shipment was returned back to us on 28 jan2022 .
They shared a ' FAKE POD ' - The returned sheet was fake and edited by their team . Moreover, They created our fake brand's stamp and marked as RTO delivered
This is a clear case of fraud .
Attaching a picture of my original stamp and fake stamp along with the fake RTO sheet .
Points To notice -
1) The sheet is fake as RTO sheets are never a page big, and never include all product names .
2) The fake stamp as all CAPS letters while my origibal stamp gas standard letters .
3) The fake stamp is fresh ( Ink is smudging ), Whereas mine is suttle as it's very old .
This is a clear case of fraud . An illegal activity is being done by ' shiprocket ' . This shall be taken seriously .
We have attached all the relevant screenshots .
We want our full refund of 9162/- and a strict action towards ' Shiprocket ' For creating a brand's fake stamp .
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