I scheduled a pickup from Bangalore on[protected], however none of them turned up for 9 days to pick it up. every day I get a flase promise it will be picked up no one turns up.
when I call next day, I get the same response.
after few calls Complaint number raised:
I am so much fed up of listening to Sorry's and Understanding's. its so much scripted that every agent you talk to you get the same response.
I am loosing my business by trusting you people.
this is not for the first time. it has been the same with all the shipments.
If you dont know how to do the business, learn it and then proceed. False promises wont work at all.
I would want all the Heads to look into this and escalate the matter
Jaspal was the agent who disconnected my call even when asked for manager or supervisor
and few more supervisors who gave me false promises
inspite of all these, shame to get a promotional call from Shiprocket to upgrade the plans.
Shame on it to ask for Money.
again refund takes 10 days for them to process it. unfit to be in the industry. Shiprocket ganining on interests as well by holding our money.
Regards,
Karthik Was this information helpful? |
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