Shiprocket — Fraud Regarding Payment deducted and not refunded

Shiprocket — Fraud Regarding Payment deducted and not refunded

S Sangeeta1001 Sep 2, 2021

My registered number : Date of complain: 02.09.2021 Date of recharge: 31.08.2021 Attaching Screenshot of Payment Firstly. I have done 2 recharges of Rs1000/- and Rs500/-. It was deducted from my account and not reflected in my wallet. Over that from past 48 hours i am getting VERY HEALTHY response from team. "Our concerned team is checking the same.". Above that now i have 4 shipments which are due Pickup from 48 hours. Response from the team " Our Concerned team is checking the same". Great Service. +0 photos Was this information helpful? No (0) Yes (1)
Shiprocket customer support has been notified about the posted complaint. Sep 03, 2021 Updated by Sangeeta1001 Its 72 Hours, still the team is asking me to put a mail and dont know what all things. the delivery partner is putting fake remarks daily, dont know whether thety have been even asked why they are putting Fake remarks. really pissed of with the service. if you have never been torched in life, try SHIPROCKET. Sep 06, 2021 Updated by Sangeeta1001 @Shiprocket Team, kindly let me know the process for getting my Shiprocket wallet balance into my Bank Account. it has been 6 days now and the shipment is not picked up. i want to cancel my order and get the money back in my bank account. tried calling call center but they have no answer to it other than " I Have raised the concern to the team". Just want to close the account and get the money back. Sep 07, 2021 Updated by Sangeeta1001 Hello Team, Is someone looking at this? i want to revert the money in my shiprocket wallet to my account.
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