Shiprocket — my courier is lost and I haven't received insurance amount yet

Rang Pahervesh

from Mumbai, Maharashtra

Oct 11, 2019

Address: Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030, New Delhi, Delhi, 11030

Website: shiprocket.in

Your shiprocket currier boy has lost my parcel and informed me after two months. They have given a commitment that it will arrive within 10days but it’s two and a half months now and it is still not arrived.in first 10 days they have provided me a fake proof of delivery (Pod) this pod was fake because there were no signature o[censored]s and our company name. After that i asked them to provide me valid pod and after 10days of it they have provided me another pod in which there is a signature of another company it was not our. It’s 3 months now and still they’ve not provide my money back they’re some saying me that our product is delivered but we still didn’t got it.
It’s a fraud...

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Comments

Muddaiah

from Bengaluru, Karnataka

Nov 17, 2022

My parcel was courriered through Shiprocket which was prepaid and on the day of delivery the delivery boy called once and after some minutes the parcel was showing as delivered but I didn't receive it it's been a month and more when the seller tried to contact the customer care team the denied it they responded horribly take measures as soon as possible