Shiprocket — Product not received /delivered

Shiprocket — Product not received /delivered

G Geetha_teddy Mar 13, 2023 Mar 21, 2023 This thread was updated on Mar 21, 2023

I am writing to you to report a concerning issue with a recent delivery that I was supposed to receive. According to your delivery tracking system, the product has been marked as delivered, but I have not received it yet. I am very disappointed and concerned about this situation. I was eagerly awaiting the arrival of this product, and now it seems that it has been lost or misdelivered. I kindly request that you investigate the matter and update me on the status of my delivery as soon as possible. I understand that such situations can happen, but as a valued customer, I expect prompt and efficient communication and resolution of this issue. Order ID : BAFD[protected] AWB no : [protected] Courier : Blue Dart Was this information helpful? No (0) Yes (0)
Shiprocket customer support has been notified about the posted complaint.
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Shiprocket Customer Care

Mar 21, 2023

Verified Support

Hi Geetha, We want to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket