Shiprocket — Refund of my order

Address: Haryana
Website: Craft fabs

I have ordered a pakhi salwar suit from craft fabs via online website the product shown was of high quality material and the product they delivered via ship rocket is totally different and of cheap quality for which i paid 1000rs cash on delivery and when i m trying to contact them they are not receiving my calls and not responding to my emails it seems the numbers they provided are fake.i need the refund of my order as i m not at all satisfied with the product and one more thing the suit they have shown is stitched and the one which i got is not stitched and not worth more than 300rs i m highly unsatisfied by the product received i need refund of my order as soon as possible..
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Shiprocket customer support has been notified about the posted complaint.
 
3 Comments

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its been more than a week since i made a complaint no response from your side.please dont play with the emotions of the people by providing wrong products.
Its getting into my nerves now.it more than 8days since i asked for refund please give me my money back..
Hello, thankyou for my refund i m highly impressed by the service of fashion store for providing me with the refund of my amount...
Shiprocket Customer Care's response, Nov 22, 2023
Verified Support
Hello Sofia! I hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

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