Shiprocket — Supporting to fraudulent sellers

Shiprocket — Supporting to fraudulent sellers

P Porul Sep 14, 2023 Oct 29, 2023 This thread was updated on Oct 29, 2023

Shiprocket has encourages fraudulent sellers like Faction hut. Faction hut has no proper seller communication details and address. How did shiprocket could collect orders from faction hut. I have ordered Mens underwear Trunks sets of 7 for Rs. 999. But they are sent a damaged cotton pant to me. There is no proper sellers contact no and address. There mentioned sellers details all are in valid. I found Faction Hut continuously doing SCAM in online purchasing. If it will continue, they may sent any illegal products like drugs and more dangerous weapons. Was this information helpful? No (0) Yes (1)
Shiprocket customer support has been notified about the posted complaint.
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Shiprocket Customer Care

Sep 14, 2023

Verified Support

Hello Porul! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket

Porul

Oct 29, 2023

After 1 month of mail conversation they were accepted and refund money to my UPI ID.