Shiprocket — They fraud sellor but claim courier people

Newtu

Jul 10, 2023

Address: Gujarat

Shiprocket has a webnetwork of shopping pages n fraud parcel team who pack old clothes or cheap product, if they get order of 1200 then they pack 100 to 200 rs product or old used clothes if it's cloth order then send with partner like delivery or xpressbees by taking customer data n receive cash on delivery, on courier they never mention sendor name and RTO so once it delivered the fraud happened as their own courier service so they have no fear to send multiple fake courier n own web support so create multiple fake web pages n sell on insta, Facebook etc, when customer complaint. They say they are only courier people contact seller where there is no sellor, shiprocket himself is fraud sellir

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Shiprocket Customer Care

Jul 10, 2023

Verified Support

Hello! We wish to inform you that Shiprocket offers an automated shipping solution to sellers, the shipments are picked up and delivered by the courier partners that the seller chooses using our platform. In order to get instant help, the request must be raised from your seller's end. Hence, we suggest you to connect with the seller. -Team Shiprocket