Shiprocket — very worst customer service

Address: Chennai, Tamil Nadu, 600096

Their customer service is very very very worst. They have a live chat where all the representatives will be AWAY only..

They have a support number[protected].. But it will be always in WAIT and AUTOMATICALLY cut.

My plan has been deactivated. But even after payment done, i am rushing beyond then but there is not proper support for me till now..

I have attached my payment screenshot.
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I have ordered for a combo of 2 mi 20 k 20000 mAh order no 12348. But I have received incorrect item. I have tried contracting the customer care for my return items but they have not replied.

I'm not sure that they helps to customers
They are only cheated on customers

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    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
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