Skinnsi — Forcing me to take the service and booked my money

Address: Mumbai
Website: skinnsi.in

Skinnsi - 27th sept 2022
I had booked a laser hair treatment with Skinnsi company and did a payment with EMI with my debit card.
Few hours later, I got an emergency (office) due to which I can not take their services. I called customer support to cancel my service plan.
and they have refused to do it and refund it. Saying the non refund policy.
Their people didnt tell me about non refund policy and I havent taken any services from skinnsi. Still they have booked my money.
So I request from the forum to resolve the issue.
And cancel my plans and request the refund.
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