Spice Jet Airlines — AMEX Payment not accepting

Address:

Jaipur, Rajasthan

I was traveling via SpiceJet from jaipur to Delhi. I had a connecting international flight and the checkin staff refused to give me a waver on my 23kg luggage. Finally i accepted to pay so and when i told them i will be paying by AMEX, they told me to use a different card, when i told them that i am on a business trip and this is the only card i can use. They told me that they will try to use this card on a outer machine but failed to swipe. I told them that AMEX is a intenational standard and all the airlines use this as a mode of payment because a lot of time international passengers do not have cash or any other cards. Then the manager told me to use any other card or else he cannot check my bag. I told him its not my problem that your machine is not working, so he said he cannot do anything. When i asked himto give me in written that amex is not accepted in the airlines, he refused to give and did not even gave his name. Infact he told me that none of the airlines use amex and none of the airport too. I finally getting frustated gave him my VISA card which was a personal card and guess what, it didnt worked either. At this poiny the flight was getting delayed and i didnt wanted to make a big scene and also delay my connecting flight so i gave cash. But this is really shameful of SpiceJet to react in this way and handel th situation like this