Spice Jet Airlines — Bag

PNR - PCZ8MM
Flight Timings: 20:40 - 23:15 hrs
Date: 11, Nov. 2022

My one bag is Missing and i complained. Today i recieved a mail where showed me that my is delivered in my address but I don't get my bag till now. Please help to find out my bag. Where is my bag? Please let me know it's a request to you, it's not done without any Id proof how can you delivered it. Who is the responsible for this? Tell me please