Spice Jet Airlines — baggage missing

Ami Parekh

Mar 26, 2019

Address: 3,ramjalaram bunglows, inlane of HDFC bank, prahaladnagar, ahmedabad, Ahmedabad, Gujarat, 380015

On 24/03/19, i travelled from dubai to ahmedabad-
Pnr ugudvh
Baggage no sg[protected]
Complaint no 03592496.
The flight got late by 5 hours and reached ahmedabad at 4:00am. The baggages of half of the passengers were missing and were left at dubai airport purposely. The officials told us that they will deliver the baggage on our residential address within 24hrs. The number they provided is switched off, unable to contact anybody from spicejet airline on airport.
Kindly update

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Mar 29, 2019

Updated by Ami Parekh SpiceJet SpiceJet Airlines SpiceJet Fly SpiceJet
Stop harassing the passengers!!!
First of all you delayed the flight by 5 hours and then you misplaced 72 baggages of almost 50 passengers when travelling from Dubai to Ahmedabad on sunday 24th march 2019. We arrived on Ahmedabad airport at 3:50am on 25th march 2019.
In the The Times of India newspaper, they mentioned it that they have already received the baggages of all the passenger by tuesday night and promised us to deliver it at our mentioned address by next day. Its been 5 days since I came back from Dubai and there is no response from the airlines.
The contact number which they provided me #[protected], is constantly switched off and nobady is their to attend the Ahmedabad Airport @spice jet office ahmedabad[protected].
I have made an online complaint, as well as on desk complaint (at airport) but I just got an answer once saying that they have received it and the person is on the way to deliver it. But they are just words to escape from their commitments.
Is this the new way to mentally harass the customer!!!

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Comments

Carthi Palaniappan

Mar 27, 2019

Spice jet Pondicherry Mr. P Vignesh, is the worst crew member I’ve met in my life. He’s very rude and unprofessional in his behavior. Even for extra baggage his words were so intimidating and this kind of person shall never be allowed to these jobs.

Radhakrishnan Bethanasamy

Mar 28, 2019

I have booked ticket from Hyderabad to madurai on 7.3.2019 through my SBI credit card in the name of vasantha kumarRadhakrishnan.an amount of RS.5258 has been debited but my ticket had not been confirmed. I didn't get pnr number nor any confirmation of booking.flight timing is 10.10 of 07/03/2019.hyderabad to madurai.time around 2am.kindly refund