Spice Jet Airlines — baggage not received

My bag was stopped at delhi airport at level 4. I have already signed an authorization letter but it has been more than 24rs that no one is answering. Poonam baggage staff at mumbai airport is so rude that she doesn't know how to talk to customers. Nobody is their help or inform. No one is taking this matter as a critical matter i was waiting at the airport for 14 hrs and then i left for pune without any information about my baggage.
Flight number - sg8153
Pnr - wil13r
Travel date - 1st december 2019