Spice Jet Airlines — Booked regular ticket even at airport collected baggage charges

nayancgandhi

from Dehra Dun, Uttarakhand

Address:

Hyderabad, Andhra Pradesh

Booked E ticket booking ID No NF[protected] from Hyderabad to Ahmadabad. we booked three tickets through make my trip on 11th July 2015 @ 4:51pm there is nothing mentioned on the ticket that only 7kgs luggage allowed & at time of taking boarding they asked us to pay Rs.750/- each o[censored]s. Complaint given on counter but no reply I strongly Condemn

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Comments

MakeMyTrip India Customer Care

from Gurgaon, Haryana

Dear nayancgandhi,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note the have refunded 750*3 i.e. 2250 in the same mode of payment from whichever the transaction was being done.

We hope that your concern has been resolved satisfactorily. Assuring you best of our services.

Team-MakeMyTrip Care