Spice Jet Airlines — cancellation of flight

Address: vidhya.mohan19@gmail.com

We have a round trip booked in spice jet ; chennai-portblair, pnr :s6t3ul and return portblair - chennai, pnr : hgy42h

Due to ongoing corona virus pandemic and tourism not restored in andaman & nicobars, i requested for flight cancellation and refund. For which the company says that no refund can be given as flights have been resumed.

In this case if i cant go to andaman, where 7 days of quarantine to be done and my whole travel plan is for 3 days, as a user what should i do. Im requesting only re scheduling the flights without charges which is also not accepted.