Spice Jet Airlines — Complaint on denying a confirmed ticket

I am writing to express my disappointment regarding a recent experience with your airline. My flight [124] scheduled for 29 June 2024 from Leh to Delhi] was delayed significantly. Despite this inconvenience, I was further distressed to learn that instead of issuing tickets for the same flight, I was rebooked on another flight (126), and I was told that flight was overloaded so we are shifting you to another flight.
This change has caused me considerable inconvenience, disrupting my travel plans and causing additional expenses. I will be taking legal action against you for this.
Traveler name - Abhishek Sharma
Travel date - 29 June 2024
PNR of previous flight 124 - OIC6TK
PNR of new flight 126- JIVHPH

This is first time in my life that a confirmed flight was overbooked and i was asked to go by other flight which was 126.
This is the highest professionalism, and I am going to take it to the consumer court first thing tomorrow.
Apart from this, no one replied to my complaint on your wats app number.
If you don't reply on this I will be taking it to court and on social media.
Was this information helpful?
No (0)
Yes (1)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3439
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information