Spice Jet Airlines — compromised credit card due to spicejet attendant

Spice Jet Airlines — compromised credit card due to spicejet attendant

H hdear Jan 11, 2019

Hello, I took the flight sg 635 with my husband joshua dear on monday dec 31st 2018 from udaipur to mumbai departure time 3:25pm. Pnr td7v3a I am filing a compliant about your attendant at baggage check in (Drop off). We had a couple extra kg's of weight in our checked baggage and paid for it using our chase sapphire reserve international credit card. Your attendant took our card away to a back room for 10 minutes, after which he returned to the desk and gave us the receipt to sign for the checked baggage. Immediately after that in the next 24 hours we had 20 unauthorized transactions made on our card (Such as swiggy, netflix etc) they were all caught by our credit card company and denied. But this incident has led us to believe your attendant at the udaipur desk on dec 31st was responsible for compromising our card. Please take the necessary action to prevent such an event happening again for your future customers. -harshal dear Was this information helpful? No (0) Yes (0)

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supervisor

Jan 12, 2019

author Mrs Harshal Dear:

There are no credit card details, account statement of 20 transactions seen at this site.
The meaning of dinied transaction is unclear in such content.
Nobody has a duty to respond on unidentified requests / complaints which doe snot produce place, date, time and decsiption of the events.
The investigation of fraud is a duty of the local polce office in the city/airport,
where the described incident with the possible card allegedly could be taken place.