Spice Jet Airlines — delay of flight

Spice Jet Airlines — delay of flight

A Ariana Ray Apr 27, 2019

I was travelling to kolkata from dubai via delhi. When i reach the airport the flight was delay for 1 hr. Departure time:10.45 pm Then delay 1 hr to 11.45 pm Again 12.20 am And finally 01.00 am This the regular delay in spice jet. They are just playing with customers time and money. Because of this delay many passenger are not able to catch their connection ting flight. When the passenger asking how spice jet can help then, they straight away say we are not responsible. I prefer to pay twice fare but never i will chose spice jet. Because of this i loose money and delay around 20 hrs to reach my home. +0 photos Was this information helpful? No (0) Yes (0)

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Comments

supervisor

Apr 27, 2019

To the author mrs Ariana Ray residing in undefined place,

The other unknown customers and the other unknown "regular" delays
do not affect your privite rights.

Each air carrier delays their flight time tio time for 1 minute or more.

The Indian standards regarding the delay govern the mandatory requremnets of the air carrier towards the additional service, if the lenghth of the delay 2 hours or more.

If the result of the particular delay (even of 1 minute ) was a particular loss of money, it is more than rupees 500 in practice, you are intitled on the compensation, if you know the rules.
If you do not, you can hire the legal professional in order to demand the compensation via the nearest court or voa the other authority in India or overseas.

Finally, nobody agrees to pay twice, as you have emotionally suggested.

Oleg G.
sr manager for ICAO / IATA irregularity matters (Asia and Europe)
Aryan engineers Ltd
electronic address for request with documents in .PDF or .JPG format: aryan{at}vivaldi.net