Spice Jet Airlines — delay refund amount

I have raise a request for my refund amount (Due to cancellation of flight operations) about 2 month ago and their initiated my request also but till now their are not refunded my amount.
According to the ministry of civil aviation, india, on request of refund, a full amount should be refund in 3 week from the date of request for cancellation.

But their are not obeyng this guildline and their are not refunding my refund amount.

Detailed of my ticket
Booking name - kumar keshav
Register mobile number - [protected]
Pnr no - l4tuqb
Booking id - ff[protected]
Date 17 april 2020,
Total refund amount -6254 rs.