Spice Jet Airlines — Extremely disappointed with Spice Jet Service and rude behavior of Ground Staff

Dear Team
I am Sakshi travelled today( 12/11/2022) from Chennai to Delhi in flight SG8208, Ticket # 96608191.

* First Issue
The ground staff was totally hopeless .
I was having four bags

1.Laptop bag
2.Ladies purse medium size
3.One small American tourister
4. One medium sized bag

* My 3 bags were less than 22 kg including laptop bag excluding Ladies purse

* The girl sitting on the ticket counter told me to adjust the things in two bags as your total weight is not exceeding the limit.

* I did the same, I opened my bag infront of everyone, disclosed personal things to everyone.

* After adjusting things in two bags one checking & one cabin bag the girl told me to weigh Hand purse also which will never ever done by any airline .

* cabin bag weight was 15 kg & cabin weight was less than 7 kg .

* After including weight of hand purse the lady told me to pay rs1000

* My concern is if I had to pay rs1000 then why the mental harassment done to me by YOUR STAFF fir half an hour by opening bags and adjusting weight in front of everyone.

* The one male staff was very rude 😒, when I asked him why only for me they did this

*There were other passengers also, but they din't weight their handbags .

* in the cabin they went with two bags .

* Personakky I feel fpr Tamilian they were partial and as I was Hindi speaking they targeted me to pay rs1000.

2. Second issue

I received broken bag after paying rs 1000 cost ( American Tourister )worth rs 6000

3. Third Issue
I have booked breakfast by paying 400 rs, but in turn I got fried Poori + Aloo + fried cutlet

Please let me know that nowadays days who is having this kind of food. As a BP patient I have to eat this food forcefully.

Really for the first time throughout my life I have faced these kind of issues by travelling with Spice jet .

Regards

...Kindly find attached the pic of my bag which i was not allowed to take inside the
* cabin...I requested to take one bag inside the cabin along with hand bag

* broken bag after travelling in Spice jet flight
Show quoted text