Spice Jet Airlines — flight delay

Address:

Mumbai City, Maharashtra, 400099

I had booked the sg6442 from goa to mumbai on 30th nov'19, scheduled to depart at 10.55 pm. But there was a sudden announcement made at 10.17 pm that the flight is delayed for more than an hour and will now leave at 12.30 am. As a known fact, dabolim airport, goa is about hour and half drive from anywhere in goa & thus we had reached the airport at 7 pm itself to avoid any traffic congestion as it was a weekend. My husband & i were travelling with my mom in law age 80 and my two kids age 11 & 12. We were stranded at the airport for more than five hours. The airlines should have atleast arranged for meals & refreshments for the passengers as it was very late already & everyone cannot afford to eat at the airport malls. I feel spicejet should be more responsible towards the comfort of their passengers.