Spice Jet Airlines — Flight Ticket Refund

Dear Sir/Madam, I've made a flight booking on 14th Oct 22 for Shiridi to Tirupati with PNR: FJVYQB. Initially I've chosen Spice Flex Fare with Free Seat and 1 Meal and it got charged me INR 22, 923 incl a Convenience Fee of INR 1, 050. Later within 24hrs I've changed my mind and changed my booking from Spice Flex to Regular Saver with No Seat Selection and no Meal and I was shown a refund of INR 2, 520. Even after a week I haven’t received my refund and enquired consumer support regarding my refund, consumer support replied back to me stating that it was a reprising error and it was adjusted now. Reprising was done with a convenience fee of INR 2, 100 and adding the remaining amount to Flight Fare.