Spice Jet Airlines — high cancellation fees

Address:

Pune, Maharashtra, 411057

Hi all,
I had booked a return flight from dubai to pune via spice jet on 23/12/2018. For return date of 18th jan 2019. Due to booking error the name was not appearing correctly on the boarding pass. I contacted spice jet customer care.

They said that the only option i had was cancel the flight for which the charges are 4500 rs, which i thought was ridiculously high compared to what was requesting for, i had also called immediately when i noticed the same. Other airlines are charging not more than 650 rs if i cancelled it with so munch lead time.

The charges as mention on https://www.spicejet.com/Tnc.aspx section 3.1.9. This is very high as compared to other airlines.