Spice Jet Airlines — Lost baggage

Address: Chennai, Tamil Nadu
Website: spice

I travelled from kolkata to bangkok in spice on date 9.2.16 flt no sg 83. i reached bkk in time but my luggage was not traceable. i lodged a comp[laint immediately at bkk flight services who handles baggage of spice in bkk. a complain was also lodged with spice in india via e mail. nobody replied and i also called regularly to bkk flight service to query about my luggage. all my belongings were lost and i had to buy clothes and other utilities to survive 5 days in bkk. after repeated requests and mail, i was told that my baggage was not traceable and the airline asked me to provide bills of the things which were in the baggage and the value also. i provided as many bills as were available with me and the value of the baggage including its content was around 120000.
but after some days the airline called me and told me that they r offering me a compensation of rs 14000 for my baggage which is as per the weight of my baggage.
this is totally not acceptable. the airline is harassing and offering us compensation as if my baggage was filled with vegetables.
i have no option but to knock the door of appropriate court of law to get proper and justified compensation for my baggage and the harrassment i faced in bkk and also here in india from spice.
kamal das
[protected]@gmail.com
[protected]@yahoo.com
.
Was this information helpful?
No (0)
Yes (0)
Dec 08, 2016
Updated by KAMAL DAS
my ph no [protected]. [protected]
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3444
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR