Spice Jet Airlines — no redressal to complaint - pnr no. :o5ui6v

Mr. Meetali Saxena,
1. This is a private site where anyone, who is related to the civil aviation, not the represnetative of the
Spice Jet aircarier or of the Indian airport aviation authority or of the Ministry of civil aviation, acn express, what does he or she thinks about a certain public complaint .
Generally speaking, the legal complaint shall meet the certain requirements:-

1. Correct particulars of the addressee (aircarier).
These elements can be taken from the correspondence of the airccarier regarding
a) the reservation or
b) electronic ticket, issued for the passenger

2. Correct partculars of the submiter either
a) passenger - a person who holds the confirmed reservation or e-tcket
b) Person who has the authorty to represent the passenger
the written prove, if any, shall be owned by suh person (relative, mother, father, son, daugter, lawyer, entrusted frind, etc).
and his residing address, phone, e-mail,
sex

3. Brief desription of the facts (events) in chronological order with participating person and details upon and for the thoughts of the passenger

4. Argument(s) - this is statement(s) of passenger regarding any exact wrongdealing of the responder

5. Request of the passenger :
to be expressed in the way of the exact act in favor of passenger and in figurs, if passenger seeks monetary compensation
For example, I demand to effect 500 rupees to my account which I had paid the ticket from
(or the ather account or cash in in person in the exact place of the public authority - aircarrier).

6. Date, Time (email program or email server show it usually), name and signature.

7. Passenger is advised to hold the evidences regarding the loss such as:
e-ticket,
reservation (PNR O5UI6V)
receipt for dated SG 1215 flight from Shirdi to Jaipur,
explanation of the mother expressed in the way how much pain she had bensuffering and how long time with dates / hours.

The aircarrier is obliged to make a decision regarding the complaint not later than in 15 days, if in India, but not later than in 30 days in any country.
The delay is a reason to appeal the acts of the aircarrier to the court or to the authority.

The Indian law does ot forsee the format of the reply (reponse) of the aircarrier.
But from the text of the complaint, it is clear that the represebtative of the air carrier has to state

1. Claim of the passenger, along with particulars
2. Legal arguments, does the aircarrier admit or the air carrier does not admit the request (claim) of passenger
3. decision : which rights are granted or dischareged in favor of passenger by the air carrier
4. law, if possible - article of the minutes or power of attorney of the governing body.
5. Particulars of the air carrier representative (designation)
6. Particulars of the air carrier (registration name, number, address, email, phone or website)

So, it is not very difficult to maintain dispute on behalf of the passenger or on behalf of the GDCA in a legal manner in India. As this site mentined earlier, the constant violation in India is delay on the part of the government.
The couses of delay are different, but the common are:-
- no competence (no education, no training)
- no wish to work,
- wish to get money for non execution of the performance and wish to give fruent unlawfull orders
- careless thoughts regarding length of life

Regards.