Spice Jet Airlines — non refund of amount

Address:

Mysore, Karnataka, 570004

To book spicejet air ticket i have made payment of rs 101992.00 through net banking. Though amount debited from my account my ticket was not booked by them as they did get the amount before ticket hold time and they cancelled my ticket. Since 11th october 2019 i have been sending mails giving details of payment made but till today i 18th november 2019 they are not responding properly. Please suggest me the further course of action