Spice Jet Airlines — pathetic pathetic service of counter staff

Address: Mumbai City, Maharashtra

I purchased ticket from patna to jeddah via mumbai (Connecting flight). First they delayed half an hour in in patna then they landed 4 hours late due to rainy weather at mumbai airport. However i missed my connecting flight for jeddah. I met with spicejet counter staff and they told to wait for next same flight next day. I waited 4 hours in front of counter and then finally they arrange hotel to stay one night. I came back to airport next day on 2 o'clock and airport security is not allowing me to enter as i didnt have current flight tickets. I met with outside located spicejet counter and they told to stay half an hour as someone is coming to sort out the issue... What the hell is going here with spice jet??? Is it a customer service? You are harassing your customers only. Should you not provide entry pass to enter hassle free in airport premises? I'm a girl and i'll never travel next time with spicejet in my life again...
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3441
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR