Spice Jet Airlines — power bank

Address:

Bangalore, Karnataka, 560024

Mr. Natesh kodancha & vibha kodancha traveled from bangalore to managalore @ 4.15pm spicejet #3427 (Pnr #:w4pe4l) on[protected] but due to some security issues they remove power bank from the bag and told passenger collect the same at bangalore airport within 24hr but when i visit to bangalore airport @12pm on[protected] the spice-jet customer service person confirmed its already destroyed & nomore we will get that power bank.

Can you please confirm why they not keep that 24hrs? Where it has gone now? I may suspect airport staff telling lays because they keep that.

Please help find out the power bank