Spice Jet Airlines — refund status

Address: 46/5 New Ballygunge Road Kasba, Kolkata, West Bengal, 700039

Dear sir,

Its been 12 days now but still i didn't get my refund. My pnr: - k7cmxf, plane to chennai was canceled on 15 th march. You told me that i will get full refund. When shall i expect my refund? Is a company like spice jet is cheating on us? I will go to the consumer forum since you cancelled the flight and still you are not refunding my money back. What is this? What is your top management's email or contact number? I am very disappointed from your approach. I have sent you a mail earlier and you are not replying me.

Sulagno banerjee