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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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12%
Complaints
3443
Pending
0
Resolved
410
+91 965 400 3333
+91 987 180 3333
Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
The complaint which do not contain attached evidences is of difficult or of impossible consideration by anyone.
For example, important answer required on "there was a change in the flight" in the form, who had changed the flight and where are evidences of the primary ticket and later reservation?
The submitter can collect the evidences of all relevant transactions between the passenger and the air carrier, to find and to hire a lawyer for the civil action in the magistrate (district) court, if the passenger is ready to pay for the legal assistance about[protected] rupees and to put his own efforts for future output on reimbursement in his favor.
Alternatively, the passenger, if he is more or less familiar with the civil aviation and customer law, can introduce with the procedure of the customers court in his area of residence, where charge is 100 rupees only and apply against the particular failure of the air carrier for the reimbursement o losses.