SpiceJet Complaints & Reviews

I was trying to book a flight ticket for two people from GAU to IXS on the SpiceJet Website on 5th Jul 2022. I entered all the flight and passenger details. Then, I entered my card details and made the payment of Rs 10, 062 using my debit card. The amount was deducted from my bank account but after the webpage reloaded, it was in the flight search page and I did not get any ticket nor any booking confirmation through email or SMS.
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I booked 2 ticket for delhi to Calcutta
Due to an emergency i book Cab first then @4:20 pm I book spicejet-8251 [18:50pm time] flight, 6th Aug 22

When i reached airport I got to know flight delayed 3 hours

I asked @ help desk they said we already intimate to the customer @ 2:30 pm

8pm they again intimate for 1 hour flight delay.

This is my experience with spicejet, if any...

I've booked 2 tickets from Delhi to Bangalore for 07.08.2022. PNR- XH5L2K. Please give me a reason why have been alloted 2 isle seats when the tickets are booked together? This is so stupid. I'd like to request our seats to be together tomorrow.
First of all you make web checkin mandatory and charge extra for the seats then give an option of auto seat select and then put us in different seats. Kindly resolve this ASAP....

Hi,
I had booked a ticket from the official website of spicejet with my login from Pune - Dubai dated 16th Jun-22 with PNR No. : M7YCWL
I had to cancel my ticket on 16th Jun-22 because of a human error. At first while cancelling the ticket I got an error message. So I tried cancelling it through the app on my mobile. It got cancelled in showed me 20280/- as the refund amount which I think is not as per the terms.
I...

A ticket has been raised on 17th June 2022 where a refund must be initiated from Spicejet to me as I was double charged for a single ticket while booking.
Ticket No : 09996296
Payment was done in UPI.
It has been more than 60 days no action has been taken....

The airline is constantly delaying the flight which gave us an horrible experience...

Hi..

Repeated Sir,

I am writing my complian related to Spicejet in regards to non refund of refunds against cancellation of PNR - M8T6GS

I have cancelled the tickets because airline has changed the departure date and also deducted Rs. 5500 against ticket and balance amount was credited in the credit shell account. I was forced to cancel the tickets as the departure date has been changed and preponed....

Please be informed that my luggage is completely damaged. I have sent details and immage to [protected]@spicejet.com.

PNR UGJBHN

Tag number SG[protected]...

1. Card Number : [protected]
2. Date of transaction : 26 Apr, 2022
3. Bank name : Axis Bank Ltd
4. Transaction reference number/ Order Id: [protected]
5. Amount debited : ₹31, 311.00

As per the details I have booked an flight ticket on call with customer care of spice-jet.
I had paid the amount said by officer with credit card, amount deducted from my credit card but not seen by the...

Hi

My suitcase was broken and whole part where i can drag this missing during my flight from Delhi to Bangkok airport on 13/07/2022 flight no. sg740 booking details are B6K4HY and it gave me a lot of trouble. I would like to claim the damage to my baggage. Attaching the flight tickets, passport copies with entry and exit stamps and photo of bag and other documents attached below
if you need any other docs let me know....

Hello, Sir. I had made bookings with SpiceJet Airlines with Confirmation on 28 Feb 2020 for PNR LCK 77T for 27April, 2020 and KHG 29E for 2, May 2020respectively. Due to COVID lockdown, I couldn’t fly on the scheduled date. My money was transferred to spice jet shell account without informing me and without my consent and was asked to avail the money on future travels. But I haven’t used it till date as no necessity came to avail that...

My ticket from Guwahati to Durgapur bearing PNR No. E6EGKL was cancelled by Spicejet and confirmed to refund the full amount within 7 days.
But now more than 1 month gone but the money was not received yet.
Please resolve the issue as early as possible....

As I booked my ticket from Hyderabad to jharsuguda with spicejet, but with unknown reason the fight get cancelled for that i have to arrange some other money to buy another flight tickets for my urgent appointment ..
Thr flight cancels on 20/07/2022 but today is 02/08/2022 but still they haven't returned my money that belongs to me, and i want to question they why they keep certain rules for booking a ticket and late charges, buy why...

Lock and runner of bag was broken and chain was half open when received baggage from Leh to pune spicejet flight scheduled on 29 July 2022. Amount of Rs.5000 was stolen from Baggage submitted to spicejet flight. This is a very serious theft by employees of Spicejet. Serious action should be taken on employess or shut down this theft company. I request defund for my losses and strict action of theft taken place. Customers can not trust Spicejet...

I have lodged complaint Spicejet customer care for PNR: JEDQ4A refund and have been following up with them since past one year. I have been receiving only false commitments from them but no refund.

They only reply back saying they are working on the refund, however no refund has been made till date....

My flight got rescheduled for which I have asked for a refund. But the refund has not been credited yet. Please look into and process it on priority.
PNR - GED3QD
Date 06/08/2022
BOM - CCU...

My Spicejet flight from Delhi to Chennai on 17th Aug 2022 (PNR: VJVR2B) got rescheduled. I can't travel in the alternate flight provided as the timings are not suitable for me. I understand that I am eligible for a complete refund as the flight timing got changed for more than four hrs . I have raised a request for a refund with the airlines for more than 15 days back, but the amount has not been credited to my account yet. The airline has...

I have booked a ticket on 29th May 2022, but the ticket not generated but the money deducted from my account, after somany communications they respond and found the issue and they confirm refund but still i didnt receive the money, they are telling just excuses, please help me to get my refund...

Hi,
I have not received any refund from Spicejet after my ticket cancellation(PNR:UG5E7N)
I have cancelled my ticket on 04-Jul-22 but did not received my refund amount.
I cancelled the ticket as the flight has been rescheduled by the Airlines. So I cancelled the ticket as the revised flight is a stopover flight. From their Twitter handle they told me that my PNR is eligible for full refund. But when i searched in their...

I booked a flight from Gorakhpur airport to new delhi airport scheduled on 5th July 2022 but it on 3rd I received a message that it had been rescheduled to 9th . Since spicejet customer care service wasn't picking up the call for more than 30 mins, I then immediately cancelled the ticket with my ticket booking party and asked them for a full refund for which I was eligible. It has been more than 24 days but still the spice jet company hasn't...