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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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SpiceJet reviews & complaints page 8

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J
JishnuJayasankar
Nov 23, 2022
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No progress in refund amount for PNR:U65MJB

On October 4 2022, I tried to book flight from DXB to CCJ. But the amount is deducted from my account and I did not got any ticket details. I am contacting customer care for last 2 months. Only thing they are telling is they are working on my problem and requesting some more time. This is not acceptable. Because of there server issue I am losing my time and money.

With very dissapointment
Jishnu Jayasankar...
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Y
yogesh.pajwani
from Porbandar, Gujarat
Nov 22, 2022
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Not allowed boarding the flight

Address: Hyderabad Telngana

My name is Yogesh Pajwani and my contact no is [protected]. I has booked spice jet flight for sector Mumbai to Jabalpur. For date 12.11.2022 Monday. Flight no SG-2872.
Airline PNR no. IJHH7B. The flight departure time was 11.25. Due to heavy traffic (From Kandivali to Airport T2) in spite my auto vala tried very hard I managed to reach Airport at 10.59. Spice jet guy called me at 11 and at that time i was at security check. I informed...
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Y
yogesh.pajwani
from Porbandar, Gujarat
Nov 22, 2022
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Not allowed boarding the flight

Address: Hyderabad Telangana

My name is Yogesh Pajwani and my contact no is [protected]. I has booked spice jet flight for sector Mumbai to Jabalpur. For date 12.11.2022 Monday. Flight no SG-2872.
Airline PNR no. IJHH7B. The flight departure time was 11.25. Due to heavy traffic (From Kandivali to Airport T2) in spite my auto vala tried very hard I managed to reach Airport at 10.59. Spice jet guy called me at 11 and at that time i was at security check. I informed...
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A
Akshai gpillai
Nov 22, 2022
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Recruiting someone else On the place of my selection

Address: Lucknow

Currently my brother got selected on spicejet as security trainee later on out of the three people got selected they have given hr calls to other 2 and in my brothers place they have recruited someone else and said my application is on standby The officials of spicejet are doing fraud by recruiting the people of their circle and avoiding those who are selected on merit....
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M
mohdosamak
Nov 19, 2022
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Boarding Denied

On November 19, 2022, at 11:10 a.m., I was denied boarding at Mumbai T2 Airport by SpiceJet staff. They refused to check me in and denied me boarding. The flight's departure time was 12:00 p.m. I have requested them a lot, but the staff was so rude they even scolded me. My previous experience with SpiceJet was so good. I traveled from Srinagar to Delhi, and the airport staff supported me. This experience was so bad and distasteful. I have...
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B
bkenc
Nov 15, 2022
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Refund

Address: Columbus, MT USA

Paid $1752 US for flights on 4/9/2020 (PNR):TC5YQJ. Booking date was 12/5/2019/ Flights were canceled due to COVID. I have since sent 20+ emails requesting a refund. Contacted customer relations, NoDal officer, Ajay Singh, Kamal Hingorani all to no avail. PLEASE help! I get the same response every other month:
Please be assured that we are carefully looking into your concern and shall get back to you soon with an appropriate solution....
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S
Sakshi Manoj Gupta
from Chennai, Tamil Nadu
Nov 14, 2022
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Extremely disappointed with Spice Jet Service and rude behavior of Ground Staff

Dear Team
I am Sakshi travelled today( 12/11/2022) from Chennai to Delhi in flight SG8208, Ticket # 96608191.

* First Issue
The ground staff was totally hopeless .
I was having four bags

1.Laptop bag
2.Ladies purse medium size
3.One small American tourister
4. One medium sized bag

* My 3 bags were less than 22 kg including laptop bag excluding Ladies...
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A
Akhilkohli
from Gurugram, Haryana
Nov 14, 2022
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Faking refund / Delaying refund

Address: Gurgaon, Gurgaon, Haryana

Travel date 4th jan 2022
Delhi -CCU SPICE JET SG8263
Mishandling of luggage which resulted in total damage beyond repair

They are faking refund and everytime send same mail when ever I do follow that they have refunded the amount.
No credit has happened till now proof of which has been shared with them multiple times - mail from my banker and account statement...
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A
Aathira Pavithran
from Mumbai, Maharashtra
Nov 14, 2022
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Bad service and safety issue

Hi I am Aathira Pavithran who had booked a flight with SpiceJet from Guwahati to Mumbai halt at delhi on 13th November. I would like to complain about the service that the airline is providing. The seat where I was seated was in front of a defective seat the recliner of the seat was coming till my face and even after complaining from Guwahati the issue was not solved. I was asked to wait till delhi for the issue to be solved and was offered...
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U
Urmila Paul
Nov 13, 2022
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Bag

PNR - PCZ8MM
Flight Timings: 20:40 - 23:15 hrs
Date: 11, Nov. 2022

My one bag is Missing and i complained. Today i recieved a mail where showed me that my is delivered in my address but I don't get my bag till now. Please help to find out my bag. Where is my bag? Please let me know it's a request to you, it's not done without any Id proof how can you delivered it. Who is the responsible for this? Tell me please...
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A
abhishek25121998
Nov 13, 2022
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Baggage not received yet

PNR:- W6PUYB
Flight no:- SG 767
Passenger Name:- Abhishek Kumar

I traveled from Patna to Bengaluru on Friday, 11th Nov. In the Bengaluru Airport, I have been told that they have not brought my baggage due to some weight constraints of the flight.
They told me to fill out the baggage irregularity report and that they will bring my baggage to my address by Saturday, 12th Nov by evening.
But, I still...
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Address: Spicejet Airways, Delhi T3 Check in Staff

Hi, I had a very bad experience with one of the Spicejet check in counter staff at Delhi Airport T3(12-NOV-2022, 11AM). She told her name as Aakanksha, don't know whether it is correct or not. At first she tried to charge for the extra bag(which I already paid in advance), then try to charge for 1 kg overweight. She is not even giving us option to adjust the luggage to cabin luggage, which is very light. Really frustrating and disappointing....
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Address: India

4th Oct 22 - Tried making booking (Jaipur to Dubai) on the 4th Oct, was charged 836.80 AED (18500 Rs.) but did not receive the booking.

Called the customer care Isha same time from Dubai number for almost 16 mins (costed 707 Rs) and informed that my card was charged however did not receive booking, she asked me to make booking again so charged again 836.80 AED (18500 Rs.), and she mentioned that previous amount 836.80 will...
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S
sauravvashisth8@gmail.com
Nov 10, 2022
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Compensation for damage

While traveling from Patna to Bangalore, i found my luggage broken and had scratches all over it....
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P
Prakash@197
from Hyderabad, Telangana
Nov 6, 2022
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Pre booked meals not served

Pre booked meals on PNR XFMH3A for 3 passengers done during web check-in on 3rd Nov 22 was not served by flight attendent, They said ur name not in list and not mentioned on boarding pass, I paid Rs. 1020 by my icici credit card on 3rd Nov at 8.45 to 8.50 p.m with transaction details [protected]. So kindly do needful to refund the amount and reason for not serving meal on board flight....
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R
Ratna Bhaumik
from Powai, Maharashtra
Nov 5, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
Resolved
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Add 0n meal service paid but not reflected on ticket-meals denied

I bought ticket for Delhi-Goa-Delhi tickets ( Ist leg PNR M891KI travelled on[protected] and return leg PNR UFCFKD travelled on[protected].I purchased Rs.525 add on meal service for both ways. The meal was reflected on outbound journey ticket but not reflected in bound journey ticket, but the meal purchase amount of Rs.525 was shown in the ticket price. I was denied the paid meal in the Goa-Delhi sector on[protected]SG 8646) and was compelled...
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S
sachinkumar3797
from Powai, Maharashtra
Nov 5, 2022
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Refund not initiated by spice jet

Hi,

I had booked 4 flight tickets for Bangalore to Pune flight no bearing (SG 615) on 11th may 2022 Wednesday, the flight was supposed to depart at 9.15 am and it got delayed by 1 hour after we boarded it saying there is a technical error in flights navigation system again after sometime they told us to deboard as the flight got cancelled and they informed that there is no immediate alternate flight flight available on the...
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K
kurian@1954
from Angamali, Kerala
Nov 5, 2022
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Ticket cancellation

Address: india

I have booked a ticket to Dubai from kochi on 09 12 2022 and the PNR is TGY9VQ. Ticket was booked on 04 11 2022.Within few hours after booking they have sent a mail that the flight is rescheduled from 15.40 to23.15 ie a delay of 8 hours.This is not acceptable to me and I have decided to cancel the ticket.Now it is shown that about rs 4500 is deducted towards cancellation charges.The cancellation is not at my instance but due to the issues...
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I
Imranq
from Mumbai, Maharashtra
Nov 4, 2022
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Defamed Bag

I have traveled to Dubai on 29th Oct by Spicejet (PNR-U8BHFI). My bag was damaged when it arrived at the Dubai Airport. I have attached the complaint raised at Dubai Baggage Claim Airport with damage bag pictures attached for your reference.

I have raised a consern with Spicejet and they are offering 1k for the damage as compensation however I cannot but a bag here in Dubai for 1k.

So can you please look in...
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D
Dr. Devdatt
from Mumbai, Maharashtra
Nov 3, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
Resolved
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Refund of cancelled ticket

The Spice Jet ticket (PNR : O9W4HS) was cancelled on October 7, 2022. The payment for this ticket was made by Debit Card.

Initially Spice Jet sad that they will refund the money within 21 working days. I find that they have put the refund amount in Credit Shell ! I had not requested for Credit Shell at all.

We received numerous calls on our mobile asking for bank details but we declined to do so without proper...
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