Submit a Complaint
Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in
1.4
Updated: Feb 17, 2025
Complaints 27910
Resolved
7391
Unresolved
20519
So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
State Bank of India [SBI]

Recently resolved complaints

View all complaints

Most useful reviews

388
fi txn @ csp
305
unauthorized transaction from bank end itself
218
Refund ECS/ACH Return Charges

Featured stories

Credit card fraudulent transaction
Money refund confirmation by Amazon, but not visible in my SBI bank account.
Fund transfer to wrong account holder

State Bank of India [SBI] reviews & complaints page 498

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DASHARATHY NARASIMHACHAR
from Bengaluru, Karnataka
Sep 15, 2018
Report
Copy

cash withdrawal through self cheque

Address: 560020

At sbi branch 01626, kumarapark, bengaluru, the staff refuses to admit cash withdrawal of less than rs 40, 000 through self cheque. They insist on using atm facility only.

Whether there are any rbi/sbi guidelines on this limitation. Please furnish details.

Kindly advice the bank to withdraw this instruction since it discourages senior citizen customers like me....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kanchanraghunandan
from Delhi, Delhi
Sep 15, 2018
Resolved
Report
Copy
Resolved

unable to perform transaction

Address: 110095

I made a payment of rs. 1319 on 13.09.2018 through online banking from sbi bank for online mtnl bill, money has been deducted from my account. But i am getting the message sorry unable to process your transaction, can you please let me at what is status of my payment or revert back the money ref. No. Igaeisepm8 to transfer inb mahanager telephone nigam...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Payas Saini
from Muzaffarnagar, Uttar Pradesh
Sep 15, 2018
Report
Copy

refund still not received

Address: Saharanpur, Uttar Pradesh, 50217
Website: amazon.in

Referral number 305103 date 5 september 2018
12:04
Payment not refund amazon say they already refunded.
When i contact your toll free num i. E. [protected] they say we cant say about it.. They say we dint tell on behalf of referral number so please solve my problem. Item is mi band 2
My refunding is 1439.10 from card visa end with 3660.
Ifsc code of bank is sbin0050217
......
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Janardana k
from Chennai, Tamil Nadu
Sep 15, 2018
Report
Copy

complaint about investment intermedi

Address: Dakshina Kannada, Karnataka

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know....
Helpful
Found this helpful?
1 Comment
Report
Copy
L
Lalit Sapra
from Kanpur, Uttar Pradesh
Sep 15, 2018
Report
Copy

harassed by recovery agent call

This is to inform you that i am unable to pay my credit card amount as my family has fallen under hard time in recent months (My accident, my father hospitalized and passes away), but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I am able to give 20% of my debts. If agree to settle with this amount, more than 20%...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Baldy
from Valsad, Gujarat
Sep 15, 2018
Report
Copy

transaction record

Address: 322201

श्रीमान मैंने दिनांक 13 मई 2018 को flipkart से एक मोबाइल लिया था एसबीआई डेबिट कार्ड से यह emi पे यह मोबाइल मैंने ₹11999 का लिया था कि नहीं कारणों से इसे 14 मई 2008 को कैंसिल कर दिया जिसका रिफंड...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sam12-04-91bhai
from Gopalganj, Bihar
Sep 15, 2018
Report
Copy

complaint for debited account on failed online recharge request through internet banking.

Address: Cooch Behar, West Bengal

Sbi a/c no. - [protected]
Ifs code - sbin0015949
Txn id - ihi5655448

On 12/09/2018 at round 11:30pm to 12am i tried to recharge 199/- to my vodafone no. [protected], the amount got debited from my account but recharge was not done successfully, transaction failed. But still i didn't get my money back neither recharge is getting done.

Kindly look into it on serious node and return my amount.
Thank...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen Anchala
from Chirala, Andhra Pradesh
Sep 14, 2018
Report
Copy

I'm complaining about amount deducted from my account without my knowledge and use!

Address: 516001

Hi im dr naveen kumar. I bear an sbi account with branch code 1902 kadapa ap state! On july 11th 2018 rs 4000 has been deducted from my account with out my knowledge or use! The said debited transaction bears the id swoo [protected] 08-july-18 [protected]. I tried registering a complain online with sbi, but coudnt register it under thier nature of complaints section, kindly help me in refunding my back thanking you...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthiked
from Hyderabad, Telangana
Sep 14, 2018
Report
Copy

any sbi team is not willing to answer or ethics on user.

Hello team,

My mother is account holder in sbi mandamarri branch (Sbin0013215), i got two issues as of now, today she went personally to resolve the issue for aadhar linking for gas subsidy. All honorable bank employees including branch manager also treated as, she is illiterate person & she literally begged please speak to with me. They are straight away we are not ready to hear anything about your concern at last she quit...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Elamaran Binesh
from Chennai, Tamil Nadu
Sep 14, 2018
Report
Copy

sbi deducted rs.1778 from my account by ddr bajaj auto

Address: 629155

Dear sbi team,

I have recently noted that there is a transaction of rs. 1778 under the narration ""to transferp[protected]tr for ddr bajaj-autotransfer
To [protected]". Please note that this money has been deducted without my consent.

This is very shameful to note how sbi can let this transaction happen. For now, it is rs.1778 and sometime it may be more than this. Is sbi authorized to permit these transactions?br...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
LOVITA OFFSET
from Aizawl, Mizoram
Sep 14, 2018
Report
Copy

about sbi branch of dudhnoi in goalpara district of assam state

Address: Goalpara, Assam, 783124

Today it is 14/9/2018 on friday at dudhnoi sbi which is my home branch where i have to deposit my all amount. But today where i came to my home branch of sbi dudhnoi that bank main gate was closed for that reason i asked to the gaurd but he told me that bank will close always at 3 p. M. No one can enter inside the bank after 3 p. M. What is rule of sbi or what is rbi act. According to the rbi act bank will open upto 4 o'clock but what is...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rawatsuraj1
from Jaipur, Rajasthan
Sep 14, 2018
Resolved
Report
Copy
Resolved

amount deducted and not returned

Address: Kota, Rajasthan, 324001

Sir,

I made the transaction on 6 th sept 2018 for purchasing asus zenaphone max pro1 6gb ram worth rs 14999 but transaction failed due flipkart server problem. Amount rs 13999 deducted from credit card and rs 1000 from flipkart gift card. I made several complaint to sbi card but amount of rs 13999 not returned in credit card of rs 1000. Please help me to resolve the problem....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ripdeka
from Guwahati, Assam
Sep 14, 2018
Report
Copy

request for clarification on "fee excess drs"

Address: 781125
Website: www.sbi.co.in

On 7th september 2018 an amount of rs. 59.00 has been debited from my savings bank account no. [protected], ifsc : sbin0005242 as "fee excess drs". I having been maintaining annual maintenance balance more than 1 lakh for last two years (Please mod balance which is more than 1 lakh). Moreover, i do most of the transaction either through net-banking or mobile apps or in cheque.

I this regard, i want to know why this amount have...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
somireddy chinta
from Tadepallegudem, Andhra Pradesh
Sep 14, 2018
Report
Copy

manager is very rude at customer service

Address: 534122
Website: www.consumercomplaints.in

I want to create a SBI Account for my Son. So I requested the SBI Branch manger(001737). First time he said they dn't have enough staff to Open an account and he asked me to comeback on Friday. And again friday he repeated the same thing and asked me to comeback on Monday. Even on monday he said the same thing. Seriously he have enough staff of around 9 people and only a few people is on leave friday and monday.

He literally...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Srimantanandi
from Kolkata, West Bengal
Sep 14, 2018
Report
Copy

I am complaint about without information debited amount.

Address: Kolkata, West Bengal, 700006
Website: nandisrimanta007@gmail.com

From 12/9/18 to 14/9/18 will many times debited in my account rs. 295/- each.so without any intimation why will dibited in my account.
Pls.look in to this givance.
I really socked that SBI will can.
Pls.shortout this complaint high priority basis & refund my amount that will debited.

Thanks & Regards,
Srimanta Nandi
SBI account holder
Goabagan Branch
Kolkata 700006...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rajendra dikkar
from Jabalpur, Madhya Pradesh
Sep 13, 2018
Report
Copy

non credit of refund acc no. 11182992222

Website: Sbi

I have to get refund for the amount of Rs 9899 form amezon on cancelled order. The have refunded the amount on 11 Aug 2018 vide Refund Reference number 915219. On contacting the home branch HAL Township Ojhar Nasik
IFC code SBIN 0001196 the have conveyed that notransaction is pending agaist my account. Also I have email my complaint on [protected]@sbi.co.in on 07 Sep. The bank has neither respondednor nor the amount is credited. br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
ssssuunnyy662@gmail.com
from Delhi, Delhi
Sep 13, 2018
Resolved
Report
Copy
Resolved

credit card payment issue

Address: Hoshiarpur, Punjab, 122002
Website: Sbi

I have a outstanding of 106000 which occurred due to fines and penalties from the bank . I want to settle this amount but they are not allowing to settle or convert the same on EMI .They are calling me everyday 10 times and sending legal notice & harassing me everyday.

They are not giving me any other option to pay instead of full payment and also not waiving the penalties and fines which they have applied on my card...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ram kakkar
from Hoshiarpur, Punjab
Sep 13, 2018
Report
Copy

irresponsible,rude language

Address: Faridkot, Punjab, 151203

Yesterday I was there to open my account, in digital saving account, but ur employee was forced to open an account in insta saving account. After that he was sending an OTP to another customer without checking my phone numberor my Name. He was moving one table to another table without any reason. But finally he opened my account. But at last Print of my passbook Is half missprint and half printed. He took my 4 hours to open an account. I...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunesh Todkari
from Mumbai, Maharashtra
Sep 13, 2018
Resolved
Report
Copy
Resolved

false commitment about credit card limit

Address: Pune, Maharashtra, 411028

Sbi executive gave me false comittement for credit card limit twice on call, they told me that I will get minimum 3-5lac as credit limit but actually I got 123000 only, now they are not helping me to increase it & saying to wait 6month which I don't want as I have 2 cards already with good limit. now they sent me cc statement for annual fees but i already informed them to cancel my card & i haven't used card yet also haven't changed Pin for...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sbsurwade
from Mumbai, Maharashtra
Sep 13, 2018
Report
Copy

kyc verification by bank is pending

Address: Surat, Gujarat, 394270

Dear sir,
I had open an enps account recently. My pran is[protected]. As per central recordkeeping agency, my kyc pending with your bank, due to which my pran is frozen. As per cra your office should confirmed my kyc, after that they may unfreeze my account and i can able to deposited further amount to my nps account. I have informed the nsdl regarding this issue & also complained to the state bank of india regarding this matter....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Western Union
1.2
(66)
Federal Bank
3.2
(514)
HBL Power Systems
1
(6)