Swiggy — 2 order were not completed but amount was debited from my account

I orderd something twice at the same time, amount is deducted from my account but order is not placed, the message show that "your order is not completed. Any amount if debited shall be refunded within 4-7 days". But no money has been refunded yet. The order id for the orders are #[protected] and #[protected]. Kindly look into this matter at the earliest.