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Swiggy Complaints & Reviews

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Updated: Jan 25, 2025

Complaints 5111

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Swiggy reviews & complaints(5111)

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Address: 1/61,south street, puliyankannu

I am writing to raise a serious concern about the unfair deduction of ₹268 for my recent order. The details are as follows:

Order ID: [protected]
Order Date & Time: Today, 11:50 AM
Amount Paid: ₹268
I accidentally ordered the wrong food and provided an incorrect address. I realized this mistake immediately and canceled the order within a minute of placing it. Despite this, the full amount of ₹268...

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On 13th of December 2024 I was just checking for the Cash On Delivery Option for my order then all of a sudden my order got placed and then Within a minute I raised the cancellation request on the app but the customer support executive didn't cancelled my order and also penalized me for cancelling my order.
But I'm well aware about that I can cancel any order within 60 seconds of time gap. But here I'm being forcefully asked to pay...

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Address: RR nagar

Your Swiggy order #[protected] has been cancelled 14. You will be charged Rs 397.0 as cancellation fee. I got a message like this as I didn’t receive the order as I’m unaware of my phone call the delivery guy didn’t try to deliver to place as I was waiting for the order to arrive. And how can charge the whole amount for cancellation fees shame on u people looting people money and infact im hungry waited for too long and didn’t...

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I ordered a fried rice and mint lime but the delivery partner only delivered fried rice and I complained in swiggy and swiggy gave me refund but half an hour later the delivery partner came and delivered that mint lime . So I want to cancel the refund of 23 rupees...

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Address: Online food delivery

Order id: #[protected])
I had ordered 3 soups, but only 1 was delivered the order was not only incomplete, but the items delivered were damaged, with clear signs of leakage. I mail them multiple time, chat with customer care they closed chat in between conversation and on twitter they told me that money already refunded while i received only 15rs when i paid rs 195 this kind of scam they are running. I asked them for refund proof...

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Hi Swiggy Customer Support,

I’m really frustrated and disappointed with the ongoing issue I’ve been trying to resolve. Here’s what’s been happening:
-On 01-Dec-2024, I received a Rs. 786 coupon for Order #[protected].
-The coupon was auto-applied to Order #[protected] for only Rs. 188, leaving me with a balance of Rs. 598, which I’m unable to use or get refunded.
br...

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I ordered multiple products through Swiggy Instamart in Chennai, and most of them were expired except for one. When I noticed the expiry, I contacted Swiggy's customer support twice: once with Satyam and later with Tanu.

Satyam: Initially, he claimed the evidence (photos and videos clearly showing expiry dates) was unclear and requested additional proof. Despite providing clear evidence, he later contradicted himself by...

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This order I didn't get recieved but you are telling that is delivered
This is fraud to me
I will apply a file in consumer court for regarding this

urgent contect no [protected]...

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I am writing to express my disappointment with the service I received during my recent order placed on [08/12/2024] at 12:07 AM (Order ID: [[protected]]). Despite waiting for more than an hour and a half, my order has still not been delivered as of 1:57 AM.

Adding to my frustration, I have attempted to contact the assigned delivery rider multiple times, but my calls have gone unanswered. This lack of communication and delayed...

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Dear Swiggy Support Team,

I hope this email finds you well. I am writing to follow up on a complaint I raised regarding a fraudulent activity involving a delivery executive. I was informed that I would receive a response within 24 hours. However, more than 24 hours have passed, and I have not received any update on the matter.
I kindly request you to look into this issue at the earliest and provide me with an update...

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I ordered a dish from restaurant delivery boy came near by my home and he left and in swiggy app it shows order delivered but he didn't delivered

Contact swiggy customer care for 20-30 times but nonuse they said to mail them
Mailing is also done but not got any response...

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Address: Bundl Technologies Pvt Ltd, Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560029, Karnataka, India

I have two horrendous experience with swiggy. Being a regular customer this has upset me regarding the service to great extent.

Case 1: On 29th October, 2024 I placed a order of two chicken items: 1) Wu Sapong along with addition of dry fish chutney+tomato king chilli chutney+pudina/coriander chutney.
2) Smoked chicken fry.
The second item, which is smoked chicken fry has been misplaced with pork by the restaurant....

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I am writing to express my concerns regarding the pricing practices of Swiggy. During a recent price comparison between the Swiggy app and the restaurant’s menu, I found that a specific food item was listed at ₹280 on Swiggy, while its original price in the restaurant was only ₹250.
Additionally, I noticed that Swiggy includes several extra charges, such as service tax, delivery charge, and handling fee, which I believe are...

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Address: gurgaon

Order number [protected]
Hi there I had ordered butterscotch ice cream and salt from you app today morning on 21/10/2024 however ice cream came melted and I told your delivery staff I will not receive the order and need refund, then later in afternoon I was checking my refund but on app it says order was delivered and I have been charged Rs 248 so I contacted your call centre via chat and they said they...

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Address: Bangalore

I have recently made a payment to Swiggy using google pay.
UPI Transaction ID[protected]
my upi id - [protected]@okicici
Please provide details of this order, to whom it was sent...

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Order #[protected], placed on 16 Aug 2024. Order was placed by my mother, 75 yrs old with very limited mobility and other health issues - this order was for icecream from NIC. Another separate order for dinner (from a different restaurant) was placed at around the same time, both to her residential address, which is the only address associated with her profile. Orders were prepaid The dinner order was delivered but the icecream wasn’t....

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I am writing to formally lodge a complaint concerning an order placed on October 5, 2024 (Order ID: [protected]) through Swiggy, from Big Bowl, Thaltej Outlet, Ahmedabad. The details of the order are as follows:

Order ID: [protected]
Restaurant Name: Big Bowl, Thaltej Outlet, Ahmedabad
Order Value: ₹447
The issue stems from a clear disregard of specific instructions provided at the time of ordering,...

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Hello. After contacting numerous times and to numerous places where I can get reply from swiggy I have came here. Delivery agent brought the food totally damaged however even after sharing multiple images to multiple places they didn't help. The order was solely burgers with paper covers and the item was fully damaged due to the drinks got spilled. How is that my issue. I paid nearly 600 to Swiggy to get my dinner however instead of dinner...

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Website: www.swiggy.com

I ordered a dish from lucky restaurant delivery boy didn't deliver the order came near my home location and went off when i check in portal order delivered successfully it is showing.

contacted customer care multiple times. asked my register email id is not working he said you can send with any email id mention your registered mail id in it. i did the same sent an email to swiggy

irresponsible customer care...

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Dear Sir/Madam,

I am writing to file a formal complaint regarding a recent purchase made through Swiggy Instamart, wherein I received a product without a clear expiry date. The details of my order are as follows:

Order Number: [protected]
Order Date:[protected]
Product: Amruth Raj Flax seeds
Date of Delivery:[protected]
Upon delivery, I discovered that the product did not have...

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