Swiggy — Amount cheated 928 inr

Address: Swiggy Kolkata

Website: Swiggy app

I had ordered from Royal India Restaurants Park Circus and somehow did not notice that the address was my home address. I am in Salt Lake and need to catch a flight and want to take biriyani for my kids but when I requested Swinggy to kindly change the delivery location to my office address with extra payment they did not help rather forced me to cancel and took the entire amount with delivery charges 928 INR.
The delivery partner Uttam Kumar refused to deliver at salt lake and was not reachable.
The customer care forced me to cancel the order without a refund (928INR)

Please look into it urgently and kindly provide a solution
Manideepa Dutt #[protected] /[protected]@gmail.com