Hello,
Myself seeya swiggy customer, now feeling disappointed to say that I m swiggy customer.
Order ID :[protected]
Products ordered :- 1.Quality walls tub butterscotch 700ml
2.Quality walls venila tub 700ml
3. Quality walls strawberry 700ml.
Seeya k.
Bangalore.
Contact No. [protected].
We received seal broken ice cream tub after opening the top lid inside, the ice cream had scooped n used. Ice cream were spoilt, bad smell, foamy bubbles n spoilt.
We got images of the products as proof. And we keeping product coz swiggy help desk saying they can't replace the product they sent. What about our money paid we trusted swiggy...?
We raised the complaint in help, in swiggy app, in chat, but no solution we received..
They saying sorry next time this will not repeat again?????
What the help desk doing??? Why they can't do Replacement if not refund... ?
Take ur broken bad products and replace good products ..
for which we Paid our hard earned money...
In this covid we risk Our kids health.
How can swiggy be so careless sending used broken products that too they packaged the broke seal product ???
It's clear that, they intentionally did it...
They give offers for less price to send broken and used products...
Very disappointed.
We want Replacement if not Refund
Now we get it... why,
You guys give offers for ice creams because, to sell broken and spoilt products??
Hope here we get our money which we spent on product or do replacement. Let them take product n do Replacement. If not refund.
The swiggy supervisor assured to resolve and now saying sorry can't help n do replacement .
Then wat about our money we spent trusting swiggy...
We want replacement if not refund.
Even we complaint in swiggy store support but same reply ... they said sorry for trouble cause won't repeat in future... ?????
what to do with the spoilt products??? Eat it and die???? Give to children and get disease in this covid ?
Waiting for immediate response and resolution.
Thanking you,
Seeya k.
Order ID :[protected]
Seeya k.
Bangalore.
Contact No. [protected].
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