Swiggy — Cancellation option and time option Required

Swiggy — Cancellation option and time option Required

T Thamizh_Arasu from Cuddalore, Tamil Nadu Jan 4, 2022 Jan 4, 2022 This thread was updated on Jan 4, 2022

There has to be freezing time for cancelling the orders or changing the delivery address. i felt really worse in placing a order with Swiggy. I have mistakenly choosed the office address i have lost full amt as cancellation charges When i cancel my order they have taken total amt as cancellation charges.. Atleast we require 15 min to cancel teh order to update the address Was this information helpful? No (0) Yes (0)
Swiggy customer support has been notified about the posted complaint.
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Swiggy Customer Care

from Bengaluru, Karnataka

Jan 4, 2022

Verified Support

Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!