My cash on delivery was disabled even though it was swiggys fault . They compensated me the canceled order money but only gave me a coupon instead of canceling the fee charged. They canceled my order and and compensated by giving a coupon but disabled cod . So I can't place a order and use the coupon. I don't use online payment. And coupon is only valid for a month. Currently I don't have cash in my bank to use online payment. So I am not able to use the coupon and in future I will have to pay the order money as fee and then order my food. This is absurd and fraud and cheating the customer.
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Dec 19, 2021
Complaint marked as Resolved
Swiggy customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2021
Swiggy Customer Care's response Hi Veena, we understand your disappointment towards this whole situation and we request you to kindly write to us at [protected]@swiggy.in along with your order ID details so that we may check this further and assist you better with the same.
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