Swiggy — Delay in service followed by lies.

Address: Hiwrah

Orde no.[protected] was ordered at 3:28 pm. with a timelines of delivery in 60 mins. At 4:13pm i received a call confirming that the food will be delivered by 4:45pm. Again I receive a call at 4:59pm that the order will be further delayed by 45 mins. At 5:48pm I got a call asking me to cancel the order.

Is this what you call service?

The call got escalated to some senior named Roshan.

He was even worse.

He called me and instead of listening to me he shouted on me and when I interrupted, he further transferred the case to some one else.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information