Swiggy — Delayed delivery and no resolution received

This is the second time I’m facing this issue. Swiggy delivered food late and also not giving any kind of compensation in return. I’ve attached the screenshot for your reference-
* Chat with Swiggy rep
* Order details
- Order Placed on 3:29pm
- Estimated delivery time was 34 mins
- Order Received on 4:14pm
Chat rep didn’t help me also disconnected the chat without resolving my issue.
+9 photos
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