Swiggy — Delivery boy went to wrong address and then cancelled the order with 0 Rs refund

Address: Swiggy Bangalore

I selected an address in Swiggy and delivery boy went to a different address which was 4 km away from the selected address in app. When I raised complain in swiggy helpdesk they also agreed but they refused to refund the amount of 399 Rs saying it is now already cancelled. When I asked for replacement they said they cannot give that too nor deliver the food in correct location as the time is now passed. I am very much disappointed.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information