[Resolved]  Swiggy — Delivery charges applied for nearby restaurant even after purchasing membership

Mobile Number :[protected]
Name : Harsh Angiwala

I have take one membership worth 999 for 1 Year then also i ' m being charged for delivery on almost all orders that too nearby restaurants,
I have also complained through chat they told that restaurant not offering free delivery, i have ordered from same restaurant earlier that time i didn't charged any charges,
What is the worth of purchasing one membership after paying 999 rupees,
I request them give me my delivery charges refund which I have paid otherwise refund my 999 rupees as it not as swiggy promised
I am being charged for delivery even for above 199 rupees and that to from nearby restaurant you can check all my previous orders i have shared screenshots on chats as well.

Kindly solve my issue

Thank you. Regards
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Feb 6, 2022
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2021
Swiggy Customer Care's response
Hey Harsh, we didn't mean to disappoint you. We have upgraded the Super plans to Swiggy One which has its own special benefits of free delivery and offers. Right now, we have limited restaurants participating under this plan, however, we will be adding more restaurants in the coming days. Please update the app to the recent version to avail Swiggy One benefits and we request you to please go through the TnCs on the app.
 
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