Swiggy — Delivery partner took away all the items back to replace but did not return

Website: Swiggy

I had ordered a pizza, a dip, a roll n 7up from pizza hut using swiggy..The delivery executive handed ovee the order to me and pressed delivered ..i stopped him rightaway and asked him about the 7 up bottle that was missing from the order.He said he didnt knoe n askd me to raise an issue.In return a replacement id was given to me.He insisted on replacing the full order, so I handed over the order to him and he went away.I kept waiting for the other executive to arrive..When he did arrive he just came with a bottle of 7up to me.I asked him about the rest of the items..He refused to have a knoe-hoe of anything.I was tired ..and busy in work all day and didnt get time to eat.So i ordered pizza to only be disappointed in the end.I kept waiting at from 7 to 8 p.m outside calling swiggy customer care n no of tymz..but everytime they refused to help.Shame on you and your services.I am uninstalling this app.Wasted my time..my money.(676).n coudnt satiate my hunger.May Allah punish you for all.
Was this information helpful?
No (0)
Yes (0)
Swiggy customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information