Swiggy — did not given response properly and cash back properly

Hanuke

from Chennai, Tamil Nadu

Address:

Swiggy, 600032

I have ordered food yesterday night, the delivery person does not know my location properly.. I have guided all the way, yet he couldn't, i ask him to cancel the order becoz it's already 11.45, and i reported to customer support to cancel the order.. Yet there is no response and i asked them to give the cash back.. That too they are not provided properly... And make me angry... I doesnot have my dinner yesterday..

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Comments

hemantad

from Noida, Uttar Pradesh

My order number is [protected] DATED[protected]. I am not received any order but they cut my payment and now executive making my fools and not initiate any refund. swiggy executive give me false commitment that please wait 4 hours for your refund but now 12 hours to go i am not getting any kind of refund

Saushan91

from Hyderabad, Telangana

I was explaining the address to the delivery guy (C. Rajeshwar) and he started using rough language and when I confronted him he started abusing me. It ended in a scuffle with his spectacles being broken and he threatened me if I didn’t pay for the specs. I paid 100/- because he wouldn’t leave unless I paid him. He was abusive and unruly.