Swiggy — Duped by a employee who was our account manager, swiggy team has done nothing in the last 15 days

Address: Hyderabad

We were assigned a account manager for our restaurants, he took money to his account saying he can activate ads from his side with a code. We transferred the amount, the promotion got started but we noticed we were being charged for promotion which were being deducted from our weekly payout. We got assigned a new manager now, but we had no information upto a month. The person now doesn't lift calls and the last call he spoke was a week ago were he still claimed he was working in swiggy but the new manager says he left the company. We tweeted to swiggy but to no use, no one has approached us. We have the call recordings and the transaction details.